Privacy Policy
Effective Date: October 1, 2025
Company: Simpl Home LLC ("Simpl Home," "we," "us," or "our")
Address: 1640 Powers Ferry Rd SE, Building 16, Ste 200, Marietta, GA 30067
Simpl Home values the privacy of its customers and vendors. This Privacy Policy explains how we collect, use, protect, and share personal information.
1. Information We Collect
We may collect the following information:
- Personal Information: name, address, email, phone number, billing information, payment methods, and account credentials.
- Service Information: property details, service requests, service history, vendor interactions.
- Payment Information: credit card or ACH details securely processed through our payment processor.
- Usage Data: interactions with our website, app, or platform, including IP address and device information.
2. How We Use Information
Simpl Home uses information to:
- Provide and coordinate home maintenance services.
- Process billing and payments.
- Communicate with Customers and Vendors regarding services, updates, and promotions.
- Improve our services and develop new features.
- Monitor for fraud, abuse, or suspicious activity.
- Comply with legal and regulatory requirements.
3. Legal Compliance
Simpl Home complies with all applicable federal, state, and local laws, including data protection, consumer protection, and payment processing regulations.
We reserve the right to disclose personal information as required by law, regulation, or legal process.
4. Age / Minors
Simpl Home services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from individuals under 18.
If we discover we have collected information from a minor, we will take steps to delete it promptly.
5. Data Storage and Security
- Payment information is processed securely and in compliance with PCI DSS standards.
- Personal and service information is stored using industry-standard security measures.
- We limit access to personal data to authorized personnel only.
6. Sharing Information
We may share your information with:
- Vendors: for service fulfillment purposes.
- Payment Processors: for billing and payment processing.
- Legal or Regulatory Authorities: when required by law.
- Business Transfers: in the event of a merger, acquisition, or sale of assets.
We do not sell personal data.
7. Customer Rights
Customers have the right to:
- Access and review their personal information.
- Request corrections or updates.
- Request deletion of personal information, subject to legal or contractual obligations.
- Opt out of certain communications, such as marketing emails or texts.
Requests can be sent to hello@simpl-home.com.
8. Cookies and Tracking
We may use cookies, analytics tools, or similar technologies to improve user experience.
Information collected is used for website functionality, analytics, and fraud detection.
9. Data Retention
We retain personal and service information only as long as necessary to provide services, comply with legal obligations, or enforce our agreements.
10. Updates to Privacy Policy
Simpl Home may update this Privacy Policy at any time.
Changes will be posted to our website or communicated to Customers.
Continued use of services constitutes acceptance of updated Privacy Policy.
11. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
- Email: hello@simpl-home.com
- Address: 1640 Powers Ferry Rd SE, Building 16, Ste 200, Marietta, GA 30067